The Customer Service around here is horrible…

I've spent quite a lot of time in my career in customer service, which as you know is a really bad thing, because I'm horrible at it. People can sense it with me when I'm on the phone with them. They can feel the gritted teeth, the sarcastic tone, and they can see the eye … Continue reading The Customer Service around here is horrible…

Customer service

Imma nah let you in on a little background information. A prequel of this blog if you will. It's kind of in the about page, if you haven't read that, but the whole reason I started this blog 4 years ago, was because of my bitterness working in customer service. I kind of moved into … Continue reading Customer service

Bitter Rivalry of the Week: Customers vs. Customer Service

This epic struggle between customer and customer service started when Alexander Graham Bell grew tired of his wife nagging him all the time to get off the couch so they could go visit her mother who lived like across town. ┬áHe was like, "Why hasn't someone invented a device where you can just talk to … Continue reading Bitter Rivalry of the Week: Customers vs. Customer Service